REVIEW AUTOMATION

For roofers, plumbers, HVAC, electricians, garage door & restoration pros

Turn finished jobs into  5-star reviews  and  more calls.

Hotshot Reviews helps roofers, plumbers, HVAC, electricians, garage door pros, and fire/water/mold restoration companies automatically ask happy customers for reviews, respond faster, and build trust before the next estimate. No chasing. No awkward asks.

Google reviews + AI replies Facebook reviews + AI replies Owner-approval held Results in your inbox
No card  ·  30 seconds  ·  Results in your inbox
Built for roofing, HVAC, plumbing, remodeling, electrical, solar, garage doors & landscaping
Scan the places buyers check before they call
Google Reviews Facebook Yelp HomeAdvisor BBB Trustpilot Angi Instagram
Free
Review scan
Gap
Review count target
Safe
Owner approval first
Jobs
Trust before calls
The problem

Pain is the pitch. Reviews are the verdict.

98% of consumers read online reviews for local businesses, and 81% won't even click a business with under 4 stars (BrightLocal Local Consumer Review Survey, 2026). You can be the best plumber, roofer, HVAC tech, or remodeler in town. If your Google & Facebook profiles don't look the part, you starve.

Without a system

You're bidding more. Closing less.

  • Only about 5–10% of happy customers leave a review unprompted
    Industry data: most happy customers mean to leave a review. They never do. (BrightLocal / Podium industry reports)
  • One 1-star can flip a homeowner the moment before they call you
    They were ready to book. Then they saw the review. The call went to your competitor — and you'll never know it happened.
  • Contractors with more fresh reviews get chosen — even in slow months
    81% of consumers say online reviews change their final hiring decision (BrightLocal 2026). Your competitor isn't a better contractor. They just have more proof.
  • Your techs finish jobs and move on
    Zero follow-up. Zero ask. Zero new reviews.
  • Referrals die because there's no social proof
    Word-of-mouth needs a public profile to back it up.
Result: jobs disappear to worse companies with better reviews.
With Hotshot

Stop hoping. Start engineering.

  • Job complete fires the ask
    SMS + email goes out the moment your CRM marks the job done.
  • Happy customers go straight to Google
    5-star feedback lands on the public profile that drives calls.
  • Unhappy ones get routed privately first
    You fix it before it goes public. Saves the customer. Saves the page.
  • AI writes replies in your tone
    Every public review gets a thoughtful response. Owner approves before it posts.
  • You stay in full control
    Nothing sends without owner approval. Ever.
Result: a predictable review-generating machine bolted onto your normal operations.
Free in 30 seconds

See your exact review gap before your next quote goes out.

Show My Gap
How It Works

Four steps. Zero chasing.

Plug Hotshot into ServiceTitan, Jobber, Housecall Pro, or whatever you use. We do the rest. Job complete to 5-star post.

Step 01

Job done

Your tech marks the work complete in ServiceTitan, Jobber, Housecall Pro, or your CRM of choice. Hotshot grabs the info.

Step 02

Review request

A friendly SMS + email goes out shortly after the job is marked complete. SMS open rates run ~98% and most are read within minutes (industry SMS benchmarks) — that's the window we ask in.

Step 03

Smart routing

4-5 stars go straight to Google. Under 4 stars opens a private feedback channel so you can save the customer before it goes public.

Step 04

Reputation compounds

Your Google & Facebook profiles get stronger week over week. More public proof. More homeowner trust. More booked jobs over time. The flywheel spins on its own.

The loop running

What it looks like
when Hotshot is running.

Job marked complete. Hotshot asks for the review. Five stars land on Google or Facebook. AI drafts a reply in your tone. Owner approves. Public proof goes live. Every week the loop runs without you touching it.

01 · Ask

Review request fires

SMS + email goes to the homeowner shortly after the job is marked complete in your CRM. Friendly. One-tap. Tuned for your trade.

02 · Review

5-star lands on Google or Facebook

Happy customers route to Google or your Facebook Page. Under 4 stars opens a private feedback channel first so you save it before it goes public.

03 · Reply

AI drafts a reply in your tone

Hotshot AI writes a thoughtful response for every Google and Facebook review in your brand voice. Owner approves (or auto-sends) before it posts publicly.

04 · Compound

Public proof stacks every week

Your Google profile and Facebook Page get fresh 5-star reviews and 100% reply rate. Homeowners see a contractor who shows up and cares — before they ever call.

Review request · SMS (sample)
Hey Sam, thanks for letting our team handle the panel upgrade today. If we earned it, would you mind leaving a quick Google review? tap here ▸
Sent shortly after job complete · branded number
Hotshot AI · reply draft (sample)
Thanks for the kind words — it means a lot to the whole crew. We're glad the panel install went smoothly. If anything comes up, give us a call any time.
Drafted in your tone · awaiting owner approval
Negative-review save (sample)
A 2-star is routed to a private channel before going public. Owner gets a text alert. You fix it before the homeowner posts publicly.
Caught privately · owner-approval held
Everything you need

One platform. Every review channel.

From job complete to Google rank, Hotshot stitches together the work that used to live in seven tabs.

Included on every plan

One-Time Review Reactivation

We import your entire past customer list and run a gradual, compliant reactivation campaign across Google & Facebook. Years of happy customers who never reviewed get politely asked. The biggest review-count jump you will ever see in the first 30 days.

Personalized Review-Request Images

Every SMS goes out with a custom image personalized with your customer's first name. Cuts through the noise and lifts review conversion vs. plain-text asks.

Auto-Repost 5-Stars to Social

Every new 5-star Google or Facebook review can be reposted to your Facebook Page and Instagram automatically. Social proof works while you sleep.

Owner-Approved Review Requests

Draft review requests after completed jobs. Nothing sends until the owner approves the contact list and message.

Safe Email + SMS Drafts

Build the review-request cadence, consent rules, STOP language, and approval step before any customer message goes out.

AI Replies for Google & Facebook

Every Google and Facebook review gets a thoughtful reply in your voice in seconds. You choose: approve each response first, or let our AI auto-reply 24/7 so no review goes unanswered.

One Inbox for Google & Facebook

Your Google reviews and Facebook reviews all land in a single dashboard built for contractors. Filter by star rating, see which reviews are replied to, and track team response time.

Google Business Optimization

Photos, posts, hours, keywords. We keep your GBP page tuned for rank.

Negative-Review Shield

Unhappy customers route to a private form first. Save the relationship before it goes public on Google or Facebook. Owner gets the alert in minutes.

Multi-Location Support

Roll up reviews by branch, franchise, or service area. One login.

Sentiment Tracking

AI tags every review for tone, theme, and tech named. Spot patterns fast.

Facebook Review Automation

Hotshot connects to your Facebook Page so every new review shows up in one place, gets an AI-written reply, and triggers alerts for low-star reviews. You stay on top of FB reputation without living inside Facebook.

QR Codes & Smart Links

Print on invoices, trucks, jobsite cards. Tap-to-review in 2 seconds.

Negative-Review Alerts

Instant text to the owner the moment a 1–3 star drops. Respond in minutes.

CRM Integrations

ServiceTitan, JobNimbus, Housecall Pro, QuickBooks, Jobber, & 30+ more.

What changes

Same crew. Same calls.
Different reputation engine.

You don't need a better website. You don't need a new ad budget. You need every completed job to turn into a public 5-star review. Here's the model.

Status quo
No system

Hope.

  • Techs finish jobs, no one asks for the review.
  • Industry data: only ~5–10% of happy customers post a review unprompted.
  • Bad reviews land in public before you know they happened.
  • Replies are inconsistent, late, or never written.
  • Map pack stays flat while competitors stack reviews monthly.
Random
Review pace
Manual
Reply work
Public
Bad reviews
Hotshot engine
Approval-held

Engineering.

  • Every completed job triggers an automatic ask.
  • Sent shortly after job complete. SMS open rates ~98% (industry benchmark).
  • 4-5 stars routed to Google. Under 4 routed private first.
  • AI drafts every reply in your tone. Owner approves before posting.
  • Map pack moves as your review count and recency build.
Every job
Review pace
AI drafted
Reply work
Private save
Bad reviews
Scan
Your current rating risk
Gap
Reviews needed to look safer
Plan
Owner-approved next step
Built for the trades

We speak your language.

We know storm season, callbacks, insurance claims, the swing tech, the quote-vs-bid game. Why reviews actually matter in home services. Pre-built templates, scripts, and CRM hooks for the trades that live or die on Google and Facebook. Every plan includes Google & Facebook review automation, AI replies, and review request flows tuned for your trade.

How we keep you safe

Approval-held. Compliant. Owner-controlled.

We don't auto-send to your customers. We don't gate by star rating. We don't trade in fake reviews. Built to keep your Google profile clean and your name protected.

Google-policy safe

No incentives. No filtering by star count. Every customer asked the same way. Fully compliant with Google's review guidelines.

Nothing sends without you

Contact list, message copy, AI reply drafts. Every customer-facing send waits in your approval queue. You stay in control.

TCPA / A2P 10DLC compliant

Built-in consent capture, STOP/HELP language, opt-out logging. Texting your customers without the legal headache.

Your first 7 days

Reviews start landing
before week one ends.

Most shops are connected in under 30 minutes. The Review Reactivation campaign kicks off the same day. New Google & Facebook reviews typically start landing within 24 hours.

D1
Day 1
Connect & reactivate

Connect your CRM & past customers

Connect Google Business Profile + Facebook Page + your CRM (ServiceTitan, Jobber, Housecall Pro, etc.). Import your past customer list. Reactivation campaign queues up for owner approval.

D3
Day 3
First reviews land

Fresh Google & Facebook reviews start landing

Personalized review requests go out gradually to your past customer list. AI drafts a reply in your voice for each new review. You approve. They post publicly.

D7
Day 7
Visible lift

Visible lift on Google + Facebook

More fresh public reviews. 100% reply rate. Homeowners searching "[your trade] near me" find a contractor who shows up and cares — before they even call.

Simple pricing

Built to compound. No per-review fees.

One flat monthly. No per-review fees. Cancel anytime month-to-month. We win when your public reviews look the way they should.

14-Day Free Trial
Starter
$97
/ mo
Solo contractors and crews of 1–3. No card to start.
See my gap first
  • Compliant SMS & email request workflows
  • Google + Facebook reviews
  • AI replies — owner-approved before posting
  • QR codes & smart links
  • Negative-review alerts
Most Popular
Pro
$349
/ mo
For growing shops doing 50+ jobs/mo.
Get my free scan + Pro
  • Everything in Starter
  • AI-drafted review responses for approval
  • Smart review funnel + private save
  • Up to 3 locations, 5 users
  • Google Business optimization
  • CRM integrations
  • Sentiment + competitor tracking
Multi-Location
$849
/ mo
Franchises, multi-shop, & agencies.
Ask About Multi-Location
  • Everything in Pro
  • Unlimited locations & users
  • White-label dashboard
  • API + Zapier access
  • Dedicated reputation manager
  • Quarterly strategy review

14-day free trial · No card required · Cancel anytime · Done-for-you setup add-on available

The Trust Engine

Calculate your
Trust Gap.

Your Trust Gap Score tells you how far behind you are—and exactly how long it takes to close it. Most shops close a 50-review gap in 60 days. Run the scan. No card. No sales call unless you want one.

No card required  ·  Takes 30 seconds  ·  Results in your inbox in minutes
Book a Trust Engine Strategy Call No card. No commitment. Done-for-you available.
South Florida Coverage

Review Automation for Every Trade, Every City

Serving Broward, Miami-Dade, and Palm Beach counties — with trade-specific data for every major market.

Roofers Fort Lauderdale · Miami · Boca Raton · West Palm Beach · Pompano Beach +10 more →
Plumbers Fort Lauderdale · Miami · Boca Raton · West Palm Beach · Pompano Beach +10 more →
HVAC Fort Lauderdale · Miami · Boca Raton · West Palm Beach · Pompano Beach +10 more →
Electricians Fort Lauderdale · Miami · Boca Raton · West Palm Beach · Pompano Beach +10 more →
Restoration Fort Lauderdale · Miami · Boca Raton · West Palm Beach · Pompano Beach +10 more →
Garage Door Fort Lauderdale · Miami · Boca Raton · West Palm Beach · Pompano Beach +10 more →
Free · 30 seconds · No card
See your review gap before customers do.
Free Scan