REVIEW AUTOMATION For roofers, plumbers, HVAC, electricians, garage door & restoration pros

Turn  finished  jobs  into 
5-star reviews  and  more calls .

Hotshot Reviews helps roofers, plumbers, HVAC, electricians, garage door pros, and fire/water/mold restoration companies automatically ask happy customers for reviews, respond faster, and build trust before the next estimate. No chasing. No awkward asks.

Auto SMS & email after every job AI-drafted review replies Google-policy safe
Run My Free Review Audit See Plans
+9k
Trusted by 9,200+ local businesses
Collecting reviews on every platform that matters
Google Reviews Facebook Yelp HomeAdvisor BBB Trustpilot Angi Instagram
2.4M+
Reviews collected
9,200
Businesses helped
73%
Avg. response lift
+1.4★
Rating improvement
The Problem

Most happy customers never leave a review.

Your work is great. Your customers love you. But unless someone asks them — at the right time, in the right way — their 5-star post never happens. And the next job goes to the contractor who already has 200 reviews.

Without Hotshot

Where the trust leaks out.

  • They loved the job but forget to post
    Only 1 in 25 happy customers reviews you without a nudge.
  • Competitors with more reviews get the call
    Homeowners pick the top 3 on Google. You're #11.
  • Bad reviews sit unanswered
    A 1-star with no reply tells every future customer you don't care.
  • Your best proof is not being used
    Hundreds of happy jobs and zero photos, posts, or testimonials online.
  • Past customers are not being followed up with
    The repeat-customer goldmine sits in your CRM, untouched.
With Hotshot

A reputation engine that runs itself.

  • Auto-request after every job
    SMS + email fires the moment a job is marked complete.
  • Smart funnel filters unhappy first
    Negative feedback routes private. Happy ones go to Google.
  • AI writes thoughtful replies
    Every review gets responded to in your tone, in seconds.
  • Reputation dashboard
    Track stars, sentiment, and competitors in one place.
  • QR cards + smart links
    Tap-to-review for jobsite handoff, invoices, signage.
How Hotshot Reviews Works

Three steps. Zero chasing.

Plug Hotshot into your CRM or invoicing tool. We do the rest — from job complete to organized 5-star proof.

Step 01

Job is completed

Your tech marks the work done in your CRM or invoicing tool. Hotshot picks up the customer's name and number automatically.

Step 02

Customer gets a review request

A friendly SMS goes out at the peak conversion window. Email follows if they don't tap. One link, two taps, done.

Step 03

Reviews, replies & proof get organized

New reviews land in your inbox. AI drafts replies. Negative feedback alerts you instantly. Your scorecard updates in real time.

The Hotshot Dashboard

Your reputation, on one screen.

Live ratings. Live sentiment. Live competitor lift. Every signal that drives jobs in one calm view.

hotshot.app · Sunrise Plumbing
● LIVE
Avg. Rating
4.9
+1.4 ↑
Reviews · 30d
247
+312% ↑
Reply Rate
100%
AI auto
Map Rank
#2
↑ from #11
Star Rating · Last 12 Weeks
3.5 → 4.9 ★
Day Week Month
+247 reviews +1.4★ avg rating +312% call volume
Hotshot AI
Drafting · just now
Maria L. · 2h ago
"Showed up early, fixed the leak in 20 min. Honest pricing."
Suggested reply
Maria, thank you for trusting Sunrise Plumbing — Diego will be glad to hear it. We're here anytime you need us in St. Pete.
Inbox
Latest Reviews
All 5★ Needs reply
ML
Maria L.
Google · 2h
Showed up early, fixed the leak in 20 minutes. Honest pricing — finally found my go-to plumber.
Auto-replied
JT
James T.
Facebook · 6h
Crew was respectful, cleaned up after themselves. Will use again for the kitchen reno.
Auto-replied
RP
Robert P.
Private · 1d
Tech ran late and didn't call. Work was fine — communication needs work.
Routed private
DS
Diana S.
Google · 1d
Saved us $4K vs. the other quote. Honest people — recommending to my neighbor.
Auto-replied
See your dashboard preview
Features

Everything you need to win on reviews.

From the moment a job ends to the moment a new homeowner picks you on Google — every step, handled.

Automated Review Requests

A friendly text and email go out the moment a job is marked complete. You stop having to ask.

AI Review Replies

Every review gets a thoughtful reply in your voice in seconds. You approve, or let it auto-send.

Review Monitoring

Google, Facebook, Yelp, BBB, Angi — every new review lands in one inbox you actually check.

Negative Review Response Drafts

When a 1–3 star hits, you get an alert and a calm, professional reply drafted in seconds.

Before/After Job Galleries

Your tech snaps the photos. We turn them into proof posts your future customers actually see.

Monthly Reputation Scorecard

A one-page report each month: rating, review count, map rank, top reviewed techs. Plain English.

Competitor Review Tracking

See your three closest competitors’ ratings, review pace, and complaints — in one view.

SMS + Email Follow-Up

Smart nudges hit the customer once or twice, then back off. Reactivate past jobs with one click.

Before & After

From 3.8 to 4.9 stars in 90 days.

A real Hotshot customer. Same business, same crew. Different reputation engine.

Before Hotshot
Jan · 2026
3.8
47 reviews · #11 in map pack
5★
21
4★
12
3★
8
2★
4
1★
2
3
Reviews/mo
14%
Reply rate
#11
Map rank
After Hotshot
Apr · 2026
4.9
294 reviews · #2 in map pack
5★
271
4★
17
3★
4
2★
1
1★
1
82
Reviews/mo
100%
Reply rate
#2
Map rank
+1.1★
Average rating in 90 days
+247
New 5-star reviews
+312%
Inbound call volume
Built for the trades

Made for home service pros.

Pre-built templates, jobsite lingo, and integrations for the trades that actually need reviews to win calls.

Roofers
Storm season, claims, tarps
Plumbers
Service calls, water heaters, leaks
HVAC
Tune-ups, replacements, AC repair
Electricians
Panel upgrades, EV chargers, rewires
Garage Door Repair
Springs, openers, install
Fire, Water & Mold Restoration
Emergency response, remediation, insurance
Owner stories

Numbers that ring the phone.

Real contractors. Real reviews. Real revenue. Hotshot didn't get them a better website — it got them more booked jobs.

"Went from 47 to 294 Google reviews in one quarter. Our phone hasn't stopped."
Diego Marin
Owner · Sunrise Plumbing · St. Pete, FL
+247
Reviews
3×
Calls
#2
Map rank
"My techs don't have to remember anything. Hotshot asks. Customers respond. Done."
Marcus Reyes
Owner · Paradise Roofing · Fort Lauderdale, FL
+1.4★
Rating
82
Reviews/mo
$1.2M
Booked
"We caught a 2-star before it went public. The private save alone paid for the year."
Tanya Brooks
VP Ops · Bright HVAC · Tampa, FL
100%
Reply rate
14d
Setup
4.9★
Now
Simple Pricing

Pay for what you send.
Nothing more.

Pricing is based on the number of new review requests you want to send each month. Follow-up messages are always included and never counted toward your limit.

Monthly Annual Save 2 months
Starter
$97
/ mo
Up to 50 requests/mo
Start Free Trial
  • Automated review requests (SMS + email)
  • AI review replies
  • Review monitoring (Google, FB, Yelp)
  • 1 initial reactivation campaign
  • Follow-ups always included
  • 1 location · 1 user
Most Popular
Growth
$197
/ mo
Up to 150 requests/mo
Start Free Trial
  • Everything in Starter
  • Past-customer reactivation
  • Before/after proof posts
  • Monthly reputation scorecard
  • Up to 2 users
Pro
$297
/ mo
Up to 500 requests/mo
Book Demo
  • Everything in Growth
  • Competitor review tracking
  • Advanced automations
  • Multi-location support
  • Unlimited users
Done-For-You Setup
$497+
one-time
We install & launch the whole thing for you.
Add to Plan
  • Install the full system
  • Connect your CRM & invoicing
  • Write your automations & templates
  • Launch reactivation campaigns
  • 30-day handoff & training

14-day free trial · No card required · No contract · Cancel anytime

All plans include 1 initial review reactivation. Follow-up messages never count toward your monthly request limit.

Optional Add-On · Separate Product
VIP Black Card Add-On

Want customers to remember you after the review?

Hotshot Reviews helps you get the review. VIP Black Card helps that customer remember you, call you again, and refer their neighbors when something breaks.

What it is

VIP Black Card is a separate retention & referral system for home service businesses. It turns a completed job into a physical emergency contact card homeowners keep on the fridge, in a wallet, or in a drawer — so when the heater quits at 11 p.m., they call you, not the next Google ad. It's not a rewards card. It's how you stay top-of-mind for the next emergency and the next neighbor.

Hotshot Reviews
Review & reputation engine
VIP Black Card
Retention & referral engine

They work together. They are separate offers.

See VIP Black Card Program Bundle with my Hotshot plan
VIP
Black Card
Your Trusted Emergency Contact
Halberg Roofing
(512) 555·0188
Member
J. Whitman
24/7 Priority
On the fridge In the wallet In a drawer
How it pays back
Job done
Card handed off
Emergency hits
They call you first
Neighbor asks
They hand it over
FAQ

Common questions, plain answers.

Is Hotshot Reviews compliant with Google's review policy?

Yes. Hotshot follows Google's review guidelines: we never offer cash, discounts, or gifts in exchange for reviews, we never gate reviews based on star rating before they reach Google, and we ask every customer the same way. We send a friendly request — the customer chooses whether and what to write. That's it.

How long does it take to set up?

Most shops are live in under a week. We connect your CRM or invoicing tool, write your message templates with you, turn on Google & Facebook monitoring, and you start sending. Done-For-You setup is faster — we handle the whole launch.

Which CRMs and tools does it connect to?

ServiceTitan, JobNimbus, Housecall Pro, Jobber, QuickBooks, Workiz, and 30+ more. If you don't use any of those, we can pull from a simple spreadsheet, Zapier, or your invoicing tool — even a Google form works.

What happens when a customer leaves a bad review?

You get an instant text. Hotshot AI drafts a calm, professional reply for you to approve. You respond within minutes instead of days — which is what future customers actually see when they read your reviews.

Will my techs need to do anything different?

No. They keep closing jobs in your CRM the same way. Hotshot listens for "job complete" and takes it from there. If you want, we'll also print QR cards your techs can leave behind so customers can tap-to-review on the spot.

How is this different from VIP Black Card?

Hotshot Reviews is the review and reputation engine — it gets you 5-star reviews and protects your rating. VIP Black Card is a separate retention and referral engine — it keeps you top-of-mind for the next emergency and the next neighbor. Most shops run both. They're sold separately.

What if I want to cancel?

Month-to-month. No contracts. Cancel anytime from your dashboard. You keep every review you collected — they're on Google, not us.

Free Review & Local Trust Audit

See how your business looks
on Google before customers
call your competitor.

We'll show you where reviews, reputation, listings, and local SEO are costing you calls — then show you exactly how Hotshot Reviews fixes it.

Sunrise Plumbing · Tampa, FL
Free Review & Trust Audit Report
Needs Work
Local Trust Score 42/100
Review Count
23
↓ Low vs. market avg
Star Rating
4.1 ★
Below 4.4 threshold
Response Time
6+ days
Google rewards <24 hrs
Unanswered
7 reviews
Sitting unresponded
Competitor Gap
−41
vs. #1 nearby competitor
Listing Accuracy
2 issues
Inconsistent NAP data
SEO Health
68/100
Missing key signals
Fix Priority #1
Start asking for reviews after every job
Powered by Hotshot Reviews · hotshotreviews.com

Your free audit covers
8 trust signals in one report.

Google Review Count & Star Rating
Where you stand vs. the 4.4 ★ trust threshold that wins calls.
Review Response Time & Unanswered Reviews
Google rewards businesses that reply fast. We show you how far behind you are.
Competitor Review Gap
How many reviews you need to overtake your 3 closest local competitors.
Listing Accuracy
NAP consistency across Google, Yelp, Facebook, and local directories.
Website & Local SEO Health
Speed, mobile, schema markup, and local keyword signals that affect your ranking.
Local Trust Score
A single 0–100 score showing what customers see before they decide to call.

What your audit shows you

Review Score
Where you stand on Google today
Competitor Gap
How far ahead your rivals are
Missed Trust Signals
Listings, SEO, unanswered reviews
Fix Plan
Exactly how Hotshot Reviews closes the gap

Ready to see your score?

Takes 30 seconds. We run the audit and email your report within 24 hours. No pitch. No pressure.

No credit card. No contract. Your report lands in your inbox within 24 hours.

Every finished job

Should build
more trust.

Run your free audit and see exactly where reviews, reputation, and local SEO are costing you calls right now.

Run My Free Review Audit See Plans

No credit card. No contract. Report in your inbox within 24 hours.

Run My Free Review Audit