What is review automation?

Review automation is the process of automatically collecting and publishing customer reviews on your website or social media channels.

How does review automation work?

Review automation works by integrating with your customer database and sending automated review requests to your customers.

What are the benefits of review automation?

The benefits of review automation include increased customer engagement, improved online reputation, and increased conversions.

How do I get started with review automation?

To get started with review automation, simply sign up for a review automation platform like Hotshot Reviews and follow the setup instructions.

What is the cost of review automation?

The cost of review automation varies depending on the platform and the number of customers you have.

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Welcome to Hotshot Reviews.

You're one setup call away from a fully automated review machine. Here's what happens next.

Done ✓

You signed up for Hotshot Reviews

Your account is created. We've notified the team and kicked off your setup.

2

Action required · 5 min

Book your setup call

We'll walk through your Google Business profile, confirm your review link, and connect your job management system (if applicable). Takes 15–30 minutes. We do 90% of the setup for you.

Book My Setup Call

3

Day 1–3

We build your review system

Your review request sequence, private feedback form, AI reply drafts, and competitor tracking all get configured. We test everything before going live.

4

Day 3–5

You approve the first campaign

We send you a preview of your first review request message for approval. Nothing goes to your customers without your sign-off. Once approved, the system goes live.

5

Week 2+

Reviews start rolling in

Each completed job triggers an automatic review request. You get a weekly report with new reviews, reply drafts waiting for approval, and your reputation score vs. competitors.

Before your setup call, grab these:

Your Google Business Profile link — search your business name on Google Maps, click Share → copy the link
The phone number or email your techs use — this is how we'll tie job completions to review requests
Your job management software name — ServiceTitan, Jobber, Housecall Pro, QuickBooks, etc. (or just a spreadsheet — that works too)
Your current Google rating + review count — we'll use this to set your first monthly review goal

Questions before your call?

hello@hotshotreviews.com